| Error messages and corrective measures
ERROR 01
MAIN ROM
An error occurred on the control circuit board. (ROM)
Turn the power OFF and turn the power ON after elapse of 2 ~3 minutes. In a case of recurrence, contact your local distributer to call for service.
1. Replace the main PCB with a new one.
ERROR 02
MAIN RAM
An error occurred on the control circuit board. (RAM)
Turn the power OFF and turn the power ON after elapse of 2 ~3 minutes. In a case of recurrence, contact your local distributer to call for service.
ERROR 03
POWER +3.3V
An error occurred on the control circuit board. (Power supply voltage
+3.3V)
Turn the power OFF and turn the power ON after elapse of 2 ~3 minutes. In a case of recurrence, contact your local distributer to call for service.
1. Replace the power supply PCB with a new one.
2. Replace the main PCB with a new one.
POWER +5V
An error occurred on the control circuit board. (Power supply voltage
+5V)
POWER +24V
An error occurred on the control circuit board. (Power supply voltage
+24V)
POWER +42V
An error occurred on the control circuit board. (Power supply voltage
+42V)
ERROR 04
FLASH ROM
An error occurred on the control circuit board. (Parameter ROM)
Turn the power OFF and turn the power ON after elapse of 2 ~3 minutes. In a case of recurrence, contact your local distributer to call for service.
1. After uploading parameters, initialize all parameters.
* If the state is not restored, replace the main PCB with a new one.
ERROR 06
SD-RAM
An error occurred on the control circuit board. (SDRAM)
Turn the power OFF and turn the power ON after elapse of 2 ~3 minutes. In a case of recurrence, contact your local distributer to call for service.
1. Replace the main PCB with a new one.
2. Replace the memory PCB with a new one.
ERROR 07
HEAD (----)
An error was detected in the head connection. (Abnormal temperature was detected)
Turn the power OFF and turn the power ON after elapse of 2 ~3 minutes. In a case of recurrence, contact your local distributer to call for service.
1. Reconfirm the head temperature with
#TEST>TEMPERATURE.CHK>NOZ- ZLE TEMP.
In case of recurrence. execute the follow- ings.
2. Make sure that corresponding head FPC, head relay PCB are connected in the right way.
3. Replace the corresponding head with a new one.
4. Replace the slider PCB with a new one.
VOLTAGE (----)
An error was detected in the head connection. (Abnormal voltage was detecte
ERROR 08
LinearEN- CODER: SENSOR
An error occurred in detection by the linear encoder.
(Counting impossible)
Turn the power OFF and turn the power ON after elapse of 2 ~ 3 minutes. In a case of recurrence, contact your local distributer to
call for service.
1. Make sure that linear encoder scale and encoder PCB are placed in the right posi- tions.
2. Replace the encoder PCB with a new one.
LinearEN- CODER: DIR.
An error occurred in detection by the linear encoder.
(Wrong orientation)
LinearEN- CODER: COUNT
An error occurred in detection by the linear encoder.
(Read-out count error)
ERROR 09
FPGA ERROR
An error occurred on the control circuit board. (FPGA PDC)
Turn the power OFF and turn the power ON after elapse of 2 ~ 3 minutes. In a case of recurrence, contact your local distributer to call for service.
1. Replace the main PCB with a new one.
HDC ERROR (----)
An error occurred on the control circuit board. (FPGA HDC)
1. Replace the corresponding HDC PCB with a new one.
2. Replace the main PCB with a new one.
ERROR 10
COMMAND ERROR
The printer received some data other than command data.
Securely connect the interface cable in position.
Use an interface cable conforming
to the specifications.
1. When the state is not recovered even if untreated data is cleared, execute the fol- lowings.
2. Check the IF (USB/1394) cable. (specifi- cations, cable length, etc.)
3. Replace the USB PCB with a new one.
4. Replace the main PCB with a new one.
ERROR 11
PARAMETER ERROR
Any parameter outside the range of acceptable numeric values was received.
Turn the power OFF and turn the power ON after elapse of 2 ~ 3 minutes. In a case of recurrence, contact your local distributer to call for service.
1. When the state is not recovered even if untreated data is cleared, execute the fol- lowings.
2. Check the IF (USB/1394) cable. (specifi- cations, cable length, etc.)
3. Replace the USB PCB with a new one.
4. Replace the main PCB with a new one.
ERROR 12
MAINTENANCE COMMAND
–
(This error does not occur on site.)
1. When the state is not recovered even if untreated data is cleared, execute the fol- lowings.
2. Check the IF (USB/1394) cable. (specifi- cations, cable length, etc.)
3. Replace the USB PCB with a new one.
4. Replace the main PCB with a new one.
ERROR 16
MRL COMMAND
Received data does not follow the command system set in the device.
Transmit data with the command sys- tem corresponding to the system.
1. Mak sure that the transmission data is in MRL-III command system (data ripped for JV-5).
2. Check the command system set with [MACHINE SETUP] – [MRL COM- MA
ERROR 20
I/F BOARD 01
An error occurred in the
interface between the I/F
board and the control board.
Turn the power OFF and turn the power ON after elapse of 2 ~3 minutes. In a case of recurrence, contact your local distributer to call for service.
1. Replace the I/F (USB/1394) board with a new one.
2. Replace the main PCB with a new one.
I/F BOARD 02
An error occurred in the interface between the I/F board and the control board.
I/F BOARD 03
An error occurred in the interface between the I/F board and the control board.
I/F BOARD 04
An error occurred in the interface between the I/F board and the control board.
ERROR 21
I/F NONE
No I/F board is attached to the control board.
Turn the power OFF and turn the power ON after elapse of 2 ~3 minutes. In a case of recurrence, contact your local distributer to call for service.
1. Replace the I/F (USB/1394) board with a new one.
2. Replace the main PCB with a new one.
ERROR 23
HOST I/F
Time out error occurred during communication between the host com- puter and the interface board for IEEE-1394 connection.
Make sure that the cables are con- nected correctly and there is no occur- rence of an error in the host PC.
1. Make sure that the connection to the host PC is correct.
2. Make sure that there is no occurrence of an error in the host PC, or the application runs normally.
ERROR 24
I/F INITIAL
An error occurred in ini- tial operation of the I/F board and control board.
Turn the power OFF and turn the power ON after elapse of 2 ~3 minutes. In a case of recurrence, contact your local distributer to call for service.
1. Replace the I/F (USB/1394) board with a new one.
2. Replace the main PCB with a new one.
ERROR 25
FULL-SPEED
An error occurred in communication between the host computer and the interface board for USB2.0 connection. (Full-Speed mode con- nection)
Check that the host PC supports
the USB2.0 interface. (Communication can be resumed without changing any setting. However, it is recommend to use the connection in High-Speed mode.)
Make sure that the host PC and the USB cable follow the USB2.0 interface standard.
PACKET SIZE OVER
An error occurred in communication between the host computer and the interface board for USB2.0 connection.
Make sure that the cables are con- nected correctly and there is no occur- rence of an error in the host PC.
1. Make sure that the connection to the host PC is correct.
2. Make sure that there is no occurrence of an error in the host PC, or the application runs normally.
USB PROTOCOL
An error occurred in communication between the host computer and the interface board for USB2.0 connection.
USB ENVIRON- MENT
An error occurred in communication between the host computer and the interface board for USB2.0 connection.
USB DATA
An error occurred in communication between the host computer and the interface board for USB2.0 connection.
ERROR 30
OPERATION ERROR
Improper operation was conducted on the opera- tion panel.
Perform correct operations.
1. It is notified that wrong operation is con- ducted.
ERROR 34
DATA REMAIN
As received data which is not drawn remains, setting of Function Fea- ture can not be changed.
Change setting function after executing all received data or clearing the data.
1. Explain that any of the operating condi- tions cannot be changed if data that have not been drawn remains.
ERROR 40
MOTOR ALARM X
The X-motor was over- loaded.
Turn the power OFF and turn the
power ON after elapse of 2 ~ 3 minutes.
In a case of recurrence, contact your local distributer to call for service.
1. Check friction of X (Y)-axis motor.
2. Replace the X (Y)-axis motor with a new one.
3. Replace the main PCB with a new one.
ERROR 41
MOTOR ALARM Y
The Y-motor is over- loaded.
Turn the power OFF and turn the
power ON after elapse of 2 ~3 minutes.
In a case of recurrence, contact your local distributer to call for service.
1. Check friction of X (Y)-axis motor.
2. Replace the X (Y)-axis motor with a new one.
3. Replace the main PCB with a new one.
ERROR 42
X OVER CUR- RENT
Overcurrent in the X- motor was detected.
Turn the power OFF and turn the
power ON after elapse of 2 ~3 minutes.
In a case of recurrence, contact your local distributer to call for service.
1. Check friction of X (Y)-axis motor.
2. Replace the X (Y)-axis motor with a new one.
Replace the main PCB with a new one.
ERROR 43
Y OVER CUR- RENT
Overcurrent in the Y- motor was detected.
Turn the power OFF and turn the
power ON after elapse of 2 ~ 3 minutes.
In a case of recurrence, contact your local distributer to call for service.
1. Check friction of X (Y)-axis motor.
2. Replace the X (Y)-axis motor with a new one.
Replace the main PCB with a new one.
ERROR 45
CAPPING : SEN- SOR
An error occurred in capping control. (Sensor trouble)
Turn the power OFF and turn the
power ON after elapse of 2 ~ 3 minutes.
In a case of recurrence, contact your local distributer to call for service.
1. Check that the cap sensor functions prop- erly with #TEST>SENSOR TEST.
2. Replace the cap sensor with a new one.
3. Replace the slider PCB with a new one.
CAPPING : PARAMETER
An error occurred in capping control. (Improper parameter adjusted value)
1. Make sure that the adjusting value of
#ADJUST>CAPPING is set correctly.
ERROR 46
WIPER
An error occurred in wiper control.
Turn the power OFF and turn the
power ON after elapse of 2 ~ 3 minutes.
In a case of recurrence, contact your local distributer to call for service.
1. Check that the wiper sensor functions properly with #TEST>SENSOR TEST.
2. Check that the wiper motor functions properly with #TEST>MOTOR TEST.
3. Make sure that there is no friction on the guide rail caused by sticking of ink.
4. Replace the wiper sensor with a new one.
5. Replace the stepping motor with a new one.
6. Replace the IO PCB with a new one.
ERROR 47
STATION
An error occurred in sta- tion control.
Turn the power OFF and turn the
power ON after elapse of 2 ~ 3 minutes.
In a case of recurrence, contact your local distributer to call for service.
1. Check that the station sensor works prop- erly with #TEST>SENSOR TEST.
2. Check that the cap motor works properly with #TEST>MOTOR TEST.
3. Check that up/down operation of the sta- tion is smooth.
4. Replace the station sensor with a new one.
5. Replace the stepping motor with a new one.
6. Replace the IO PCB with a new one.
ERROR 49
CUTTER SOLE- NOID
An error occurred in cut- ter control.
Turn the power OFF and turn the
power ON after elapse of 2 ~ 3 minutes. In a case of recurrence, contact your local distributer to call for service.
1. Check that up/down operation of the cutter is smooth
ERROR 50
MEDIA DETECT
Paper could not be detected.
The media set position or media itself is not propeti
If the same error message appears
again even after setting the media
prop- erly,contact your local distributor
to call for service.
1. Make sure that there is no gap between the end faces of platen and platen rubber.
2. Execute #TEST>PAPER SENSOR to obtain sensor values at the media exist position and media non-exist position. When the difference of values is more than
± 50, detection is allowed.
If the difference is smaller, execute the fol- lowings.
3. Clean the paper width sensor or replace with a new one.
4. Replace the slider PCB with a new one.
THICKNESS DETECT
Media thickness could not be detected.
Input the media thickness or select
the END key and execute media
detection again.
Make sure that operation of the cutter is proper at detection.
Or, make sure that the scale and the encoder PCB are placed on the right positions.
At recurrence after checkings above men- tioned, execute the followings.
1. Replace the encoder PCB with a new one.
2. Replace the slider PCB with a new one.
* This error may occur when thin media is used.
ERROR 51
Y-ORIGIN
Y-origin could not be detected.
Turn the power OFF and turn the power ON after elapse of 2 ~3 minutes. In a case of recurrence, contact your local distributer
to call for service.
1. Check that the Y origin sensor works prop- erly with #TEST>SENSOR TEST.
2. Replace the Y origin sensor with a new one.
3. Replace the IO PCB with a new one.
ERROR 53
HEAD HEIGHT ORIGIN
Head height origin could not be detected.
Make sure that the scale and the encoder PCB are placed on the right positions. Check the vertical operation of the head unit with man- ual operation (smoothness of operation).
At recurrence after checkings above men- tioned, execute the followings.
1. Replace the encoder PCB with a new one.
2. Replace the slider PCB with a new one.
ERROR 54 MEDIA JAM
Paper jam was detected.
Dissolve media jamming.
If the error is still displayed after dis-
solving, contact your local distributer to
call for service.
1. Check that the jam sensor works properly with #TEST>SENSOR TEST.
2. Check whether the error is detected at inversion in Y SERVO TEST. If it is detected, check a spring in the unit.
3. Replace the jam sensor with a new one.
4. Replace the slider PCB with a new one.
5. Replace the HDC PCB in slot 1 with a new one.
ERROR POSITION
An error occurred in
Turn the power OFF and turn the
Make sure that the scale and the encoder PCB
58 ENCODER:DIR
detection by the posi-
power ON after elapse of 2 ~3 minutes.
are placed on the right positions.
tion encoder.
In a case of recurrence, contact your
At recurrence after checkings above men-
(Wrong orientation)
local distributer to call for service.
tioned, execute the followings.
POSITION ENCODER:CNT
An error occurred in detection by the posi- tion encoder.
(Read-out count error)
1. Replace the encoder PCB with a new one.
2. Replace the slider PCB with a new one.
ERROR CUTTER
An error occurred in
Turn the power OFF and turn the
Make sure that the scale and the encoder PCB
59 ENCODER
detection by the cutter
power ON after elapse of 2 ~ 3 minutes.
are placed on the right positions. Check the
encoder.
In a case of recurrence, contact your
vertical operation of the head unit with man-
(Wrong orientation)
local distributer to call for service.
ual operation.
At recurrence after checkings above men-
tioned, execute the followings.
1. Replace the encoder PCB with a new one.
2. Replace the slider PCB with a new one.
ERROR
TAKE-UP VOLT-
An abnormal voltage of
Turn the power OFF and turn the
1. Replace the wind-up PCB with a new one.
64 AGE
the take-up motor was
power ON after elapse of 2 ~ 3 minutes.
detected.
In a case of recurrence, contact your
local distributer to call for service.
E70 FPGA
FPGA Configuration fails.
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Replace the main PCB with a new one.
E71
SD-RAM
Abnormal operation in SD-RAM
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Make sure that memory PCB is connected properly.
2. Replace the memory PCB with a new one.
3. Replace the main PCB with a new one.
E74 TRANS DATA
Received data is not Ver- sion Up file
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Make sure that the ROM file is transmit- ted.
E75 I/F NONE
I/F board is not installed.
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Replace the I/F (USB/1394) board with a new one.
2. Replace the main PCB with a new one.
E76 I/F INITIAL
Abnormal operation in I/ F board
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Replace the I/F (USB/1394) board with a new one.
2. Replace the main PCB with a new one.
E77 I/F BOARD
An error occurred in the communication between the main PCB and the I/ F board.
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Replace the I/F (USB/1394) board with a new one.
2. Replace the main PCB with a new one.
E78 HOST I/F
A time out error occurs in the communication between the host PC and the I/F board.
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Replace the I/F (USB/1394) board with a new one.
2. Replace the main PCB with a new one.
E80 ROM0 ERASE
ROM0 Erase error
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Replace the main PCB with a new one.
E81 ROM1 ERASE
ROM1 Erase error
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Replace the main PCB with a new one.
E82 h'********
ROM0 Write error
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Replace the main PCB with a new one.
E83 h'********
ROM1 Write error
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Replace the main PCB with a new one.
E84 h'********
Verify error
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Replace the main PCB with a new one.
E85 ROM HASH
Hash check error
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Replace the main PCB with a new one.
E90 h'********
ROM Erase error
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Replace the I/F (USB/1394) board with a new one.
E92 h'********
ROM Write error
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Replace the I/F (USB/1394) board with a new one.
E95 MODE SHIFT
Transition to the version up mode is not allowed.
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Replace the I/F (USB/1394) board with a new one.
E98 I/F FORMAT
Wrong version up data.
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Make sure that the ROM file is transmit- ted.
E99 VERSION DATA
Wrong version up data.
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
E111 NCU ROM 00
Dot check F-ROM ERASE error
(at Version Up)
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Replace the dot detection PCB with a new one.
NCU ROM 01
Dot check F-ROM VER-
IFY error
(at Version Up)
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Replace the dot detection PCB with a new one.
NCU ROM 02
Dot check F-ROM WRITE error
(at Version Up)
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Replace the dot detection PCB with a new one.
E114 NCU ROM HASH
Hash check error (at Version Up)
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Replace the dot detection PCB with a new one.
ERROR 116
NCU I/F 00
An error occurred in communication between the NCU PCB and the control board.
Turn the power OFF and turn the power ON after elapse of 2 ~3 minutes. If the error
occurs frequently, contact your local distributor to call for ser- vice.
(Operation can be resumed after turn- ing off the nozzle missing detection function.)
1. Check the parameter upload, Using state and report the result to the development department.
NCU I/F 01
1. Replace the dot detection PCB with a new one.
2. Replace the main PCB with a new one.
E119 NCU NONE
NCU is not connected (at Version Up)
(As the support functions will be sup- ported after the releasing, this error does not arise on site i n the present.)
1. Make sure that the connection cables are connected properly.
ERROR 120
ENVIRONMENT TEMP(LO)
The ambient temperature is outside the permissi- ble temperature range (too low).
Adjust the ambient temperature of the printer.
To continue operation without chang- ing the ambient conditions, press the [ENTER] key.
Operation under the temperature among the guaranteed operation temperature range is recommended.
ERROR 121
ENVIRONMENT TEMP(HI)
The ambient temperature is outside the permissi- ble temperature range (too high).
ERROR 134
MEDIA ENCODER: SEN- SOR
An error occurred in detection by the media encoder.
(Counting impossible)
Select NORMAL in [MediaFeed SETUP] – [FEED METHOD]
Or turn the power OFF and turn the power ON after elapse of 2 ~3 minutes. In a case of recurrence, contact your local distributer to call for service.
1. Replace the media encoder with a new one.
2. Replace the main PCB with a new one.
MEDIA ENCODER:DIR.
An error occurred in detection by the media encoder.
(Wrong orientation)
MEDIA ENCODER: ORI- GIN
An error occurred in detection by the media encoder.
(Origin detection impos- sible)
ERROR 135
MEDIA FEED UNUSUAL
An error occurred in media feed.
1. Check that the media has been set properly.
2. Using [SET UP] - [MediaFeed SETUP] - [MOVEMENT TEST],
perform testing to see if the media is compatible with direct feed.
If the state is not recovered with the procedures above mentioned, execute the followings.
• Select NORMAL in [SET UP] – [MediaFeed SETUP] – [FEED METHOD]
• Turn the power OFF and turn the power ON after elapse of 2 ~ 3 minutes. In a case of recurrence, contact your local distributer to call for service.
ERROR 142
INK LEAK
Ink leakage was detected.
Turn the power OFF and turn the power ON after elapse of 2 ~ 3 minutes. In a case of recurrence, contact your local distributer
to call for service.
1. Make sure that there is no ink leaking both insides of bear and the station.
2. Check that the INK LEAK sensor works properly with #TEST>SENSOR TEST.
3. Wipe off stains on the ink leak sensor PCB.
ERROR 143
CARTRIDGE SOLENOID
An abnormal voltage of the ink cartridge valve solenoid was detected.
Turn the power OFF and turn the power ON after elapse of 2 ~ 3 minutes. In a case of recurrence, contact your local distributer
to call for service.
1. Replace the ink unit PCB with a new one.
WASH CART. SOLENOID
An abnormal voltage of the cleaning cartridge valve solenoid was detected.
1. Replace the IO PCB with a new one.
ERROR 144
CARTRIDGE SET
An ink cartrdge is not set.
Set an ink cartridge.
It is explained that leaving a state without set- ting a cartridge may cause inability of ink sucking because needles of the slot are dehy- drated.
ERROR COM- MAND
(This error does not occur on site.)
Confirm the IF (USB/1394) cable. (specifica- tions, cable length and so on)
ERROR PARAM- ETER
(This error does not occur on site.)
Make sure that PRM file, parameter data cor- respond to version of the device.
ERROR DATA
(This error does not occur on site.)
Confirm the IF (USB/1394) cable. (specifica- tions, cable length and so on)
ERR PRM. SHORTAGE
(This error does not occur on site.)
Make sure that PRM file, parameter data cor- respond to version of the device
ERROR 160
NCU DETECT 00
NCU detection error occurred.
(Improper parameter value)
Printing can be resumed after turning off the nozzle missing detection func- tion.
Turn on the nozzle missing detection function again before starting to print the next and subsequent print files.
If the error occurs frequently, contact your local distributor to call for ser- vice.
There is a nozzle row that can not discharge ink. Identify the row with the test drawing and conduct cleaning of the row.
NCU DETECT 01
NCU detection error occurred.
(Improper parameter value)
Check the parameter upload, Using state and report the result to the development depart- ment.
NCU DETECT 02
NCU detection error occurred.
(FPGA error)
Turn the power OFF and turn the power ON after elapse of 2 ~3 minutes. In a case of recurrence, contact your local distributer
to call for service.
1. Replace the dot detection PCB with a new one.
2. Replace the main PCB with a new one.
NCU DETECT 03
NCU detection error occurred.
(Reference position judgment)
Printing can be resumed after turning off the nozzle missing detection func- tion.
Turn on the nozzle missing detection function again before starting to print the next and subsequent print files.
If the error occurs frequently, contact your local distributor to call for ser- vice.
1. Make sure that the Flushing fan works properly.
2. Replace the flushing box with a new one.
NCU DETECT 04
NCU detection error occurred.
(Reference position judgment)
Dust adhered around the head may cause the NCU detection error. In such a case, instruct the operator to clean around the head fre- quently.
ERROR 161
NCU EXCHANGE
LD consumption cur- rent is close to the threshold value.
Prolonged use is allowed.
If the error occurs frequently, contact your local distributer to call for service.
1. Replace the nozzle detection sensor with a new one.
NCU CONSUMP- TION
LD consumption current is not below the thresh- old value.
Turn the power OFF and turn the power ON after elapse of 2 ~3 minutes. In a case of recurrence, contact your local distributer to call for service.
* Operation can be resumed after turn- ing off the nozzle missing detection function.
ERROR 162
NCU LINE VOLTAGE
Power supply voltage error.
Turn the power OFF and turn the power ON after elapse of 2 ~3 minutes. In a case of recurrence, contact your local distributer
to call for service.
* Operation can be resumed after turning off the nozzle missing detection function.
1. Replace the nozzle detection sensor with a new one.
2. Replace the dot detection PCB with a new one.
ERROR 163
NCU SENSOR
Sensor detection level dropped.
Prolonged use is allowed.
If the error occurs frequently, contact your local distributer to call for service.
1. Clean a lens cover of the nozzle detection sensor.
2. Replace the nozzle detection sensor with a new one.
3. Replace the dot detection PCB with a new one.
NCU SENSOR DETECT
Sensor detection error.
Turn the power OFF and turn the power ON after elapse of 2 ~3 minutes. In a case of recurrence, contact your local distributer to
call for service.
* Operation can be resumed after turning off the nozzle missing detection function.
ERROR 164
NCU FPGA ERROR
FPGA configuration failure.
Turn the power OFF and turn the power ON after elapse of 2 ~3 minutes. In a case of recurrence, contact your local distributer to
call for service.
* Operation can be resumed after turning off the nozzle missing detection function.
1. Replace the nozzle sensor with a new one.
2. Replace the dot detection PCB with a new one.
ERROR 200
HEAD MEMORY (----)
An error occurred in head unit memory.
Turn the power OFF and turn the power ON after elapse of 2 ~ 3 minutes. In a case of recurrence, contact your local distributer
to call for service.
1. Check the head memory cable, head relay PCB.
2. Replace the head memory with a new one.
3. Replace the slider PCB with a new one.
4. Replace the HDC PCB in slot 1 with anew one.
ERROR 201
BACKUP MEM- ORY
An error occurred in backup memory.
Turn the power OFF and turn the power ON after elapse of 2 ~ 3 minutes. In a case of recurrence, contact your local distributer to call for service.
1. Replace the main PCB with a new one.
ERROR 202
DEVICE CON- STRUCTION
The system configura- tion is not supported by the model judgment at system start.
Contact your local distributor to
call for service.
* Press the [ENTER] key to display the details of the error.
* Press the [ENTER] key again to enable the system to be started after changing the configuration to a supported one.
1. Identify a place where the error occurs with [RESULTof DIAGNOSIS].
ERROR 203
SDRAM SIZE
SD-RAM with a size large enough for the printer has not been mounted.
Turn the power OFF and turn the power ON after elapse of 2 ~ 3 minutes. In a case of recurrence, contact your local distributer
to call for service.
* When there is available SD-RAM mounted, the printer can be started without expanding SD-RAM. However, printing speed may drop depending on the resolution.
1. Make sure that 2 memory PCB are placed.
2. Replace the memory PCB with a new one.
3. Replace the main PCB with a new one.
ERROR 210
INTERLOCK SENSOR
A short circuit of the interlock cable was detected.
Turn the power OFF and turn the power ON after elapse of 2 ~ 3 minutes. In a case of recurrence, contact your local distributer
to call for service.
Short-circuit of one of the following cable. Replace the corresponding cable with a new one.
• Front cover sensor R cable (Keyboard)
• Maintenance cover sensor cable (Keyboard)
• Cover sensor L cable (Ink unit PCB)
ERROR 211
HeaterTEMP (--/--/--)
An abnormal tempera- ture of the media heater is detected.
Turn the power OFF and turn the power ON after elapse of 2 ~ 3 minutes. In a case of recurrence, contact your local distributer
to call for service.
1. Replace the IO PCB with a new one.
2. Replace the corresponding SSR with a new one.
HeadWARM. TEMP. (----)
An abnormal tempera- ture of the head heater was detected.
1. Replace the slider PCB with a new one.
2. Replace the corresponding head heater with a new one.
HeadWARM. BREAK(----)
The head heater is dis- connected.
HeadWARM. THERM(----)
Trouble has occurred with the thermistor of the head heater.
ERROR 212
WASTE INKtank SENSOR
An error in the sensor for the waste ink tank was detected.
Turn the power OFF and turn the power ON after elapse of 2 ~ 3 minutes. In a case of recurrence, contact your local distributer
to call for service.
1. Check the state with sensor test.
2. Make sure that the direction of waste ink tank is correct,
3. Replace the sensor with a new one.
4. Replace the IO PCB with a new one.
ERROR 250
Y COORDI- NATES
An error was detected during scanning opera- tion.
Turn the power OFF and turn the power ON after elapse of 2 ~3 minutes. In a case of recurrence, contact your local distributer
to call for service.
1. Make sure that the position of medi a is correct.
2. make sure that there is no bend on the Paper width sensor.
3. When the state is not recovered, check parameter upload and using state, and report the result to the development department.
ERROR 251
SYSTEM ERROR
A system error occurred.
Turn the power OFF and turn the power ON after elapse of 2 ~3 minutes. In a case of recurrence, contact your local distributer
to call for service.
1. Confirm the error with memory check (Main.SRAM, Main.FROM).
2. When the state is not recovered, check parameter upload and using state, and report the result to the development department.
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